Privacy Policy
DIMM is committed to protecting your privacy. Contact us at contact@dimm.be if you have any questions or concerns about the use of your personal data, we will be happy to help. By using this site or/and our services, you accept the processing of your personal data as described in this privacy policy.
Definitions
Personal Data — any information relating to an identified or identifiable natural person.
Processing — any operation or set of operations performed on personal data or sets of personal data.
Data Subject — a natural person whose personal data is being processed.
Child — a natural person under 16 years of age.
We — DIMM.
Data Protection Principles
We are committed to respecting the following data protection principles: processing is lawful, fair and transparent. Our processing activities have legitimate purposes. We always consider your rights before processing personal data. Upon request, we can provide you with information about the processing. Processing is limited to the purpose for which personal data was collected. Processing is carried out with minimal data. We collect and process only the minimum amount of personal data required for any purpose. Processing is limited in duration: we will not retain your personal data longer than necessary. We will do our best to ensure accuracy, integrity and confidentiality of the data.
Rights of Data Subjects
Right to Information — you can know whether your personal data is being processed, what data is collected, where it comes from and why and by whom it is processed.
Right of Access — you have the right to access the data collected about you. This includes your right to request and obtain a copy of your personal data that has been collected.
Right to Rectification — you have the right to request the correction or deletion of your personal data that is inaccurate or incomplete.
Right to Erasure — under certain conditions, you may request that your personal data be deleted from our records.
Right to Restrict Processing — under certain conditions, you have the right to restrict the processing of your personal data.
Right to Object to Processing — under certain conditions, you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right to Object to Automated Processing — you have the right to object to automated processing, including profiling.
Right to Data Portability — you have the right to obtain your personal data in a machine-readable format or, if feasible, to transfer it directly to another database.
Right to Lodge a Complaint — in the event we refuse your access rights request, we will provide you with a reason for refusal. If you are not satisfied with how your request was handled, please contact us at contact@dimm.be.
Right to Assistance from the Supervisory Authority — you have the right to be assisted by the DPA and the right to have other legal remedies such as claiming damages.
Right to Withdraw Consent — you have the right to withdraw any consent given for the processing of your personal data.
Data We Collect
Information You Provided to Us: through our contact forms, we may collect the following personal data: name, first name, company, email address, phone. This information is necessary for us to understand and best process your request in order to provide you with a suitable product or service or to contact you back.
Automatically Collected Information: we use persistent cookies to improve user experience. These cookies are stored on your computer even after closing your browser and reused on subsequent visits to our site.
Publicly Available Information: we may collect information about you that is publicly available.
How Do We Use Your Personal Data?
We use your personal data for legitimate purposes and with your consent. We may process your personal data for the following purposes: improve your customer experience, communicate and interact with you, provide you with products and services you have requested, send you personalized offers, fulfill a legal or contractual obligation. We reserve the right to anonymize collected personal data and use such data. We will retain your information as long as required by applicable law.
Who Else Can Access Your Personal Data?
We will never share your personal data with strangers. We work only with processing partners capable of ensuring an adequate level of protection of your personal data. We will disclose your personal data to third parties or officials only if we are legally required to do so.
How Do We Secure Your Data?
We do our best to protect your personal data. We use secure protocols for communication and data transfer (HTTPS). We use anonymization and pseudonyms when appropriate. We regularly monitor our systems for potential vulnerabilities and attacks. We are committed to notifying the DPA of data breaches within 72 hours of discovery.
Children
We do not intend to knowingly collect information from children. We do not target children with our services.
Contact Information
Website Publisher and Designer:
DIMM — 45 route d'Hondschoote, 59114 Steenvoorde
Tel: 03 28 48 10 77 — contact@gliano.com
Website Host:
OVH — 2 rue Kellermann, BP 80157, 59053 Roubaix Cedex 1 — 08 203 203 63
Supervisory Authority:
DPA — Data Protection Authority
Rue de la Presse, 35, 1000 Bruxelles — +32 (0)2 274 48 00 — contact@apd-gba.be
We reserve the right to make changes to this privacy policy.